Reference

Privacy Policy for Your durian55 Account

The durian55 Privacy Policy explains what account, device and wallet details we collect, why we use them, and how you can ask about your records.

Account dataWallet recordsCookie choicesSecurity requests
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durian55 Privacy Policy for Your durian55 Account
CONTACT PATHS

Get Privacy Policy Help Without Guesswork

A clear contact path helps when you want to ask about personal data rather than a game or cashier issue. Send your request through our account support channel and include the email or phone number linked to your profile, plus the subject of your request. We use those details to find the correct record and avoid discussing account data with an unverified person. If your question follows a DANA, OVO, GoPay or QRIS receipt, attach the reference while hiding any wallet password or security code.

Team online

Account support

Use the support route shown after login for a Privacy Policy question. We first check the account contact details and phone verification status before discussing stored records or making an account-data change.

Wallet reference

For a payment-data question, provide the DANA, OVO, GoPay or QRIS reference and the approximate transaction time. We can compare the cashier record without asking you to share a wallet password.

Access concern

If you cannot reach your account, mention the device path you used, such as mobile browser or desktop browser. We use that context to separate a login problem from a personal-data request.

HANDLING DETAILS

Six Privacy Steps Behind Your Login

Privacy work continues after the account opens. We separate ordinary profile details from wallet references, limit internal access to information needed for account support, and use security checks…

Data collected

We may receive your account contact details, phone verification result, login timestamps, device type and support messages.

Cookie use

Cookies can keep a session connected, remember a language or display preference and help identify unusual sign-in behaviour.

Account security

Phone verification supports account protection before access.

Retention period

We keep personal records only while they support account operation, security checks, dispute handling or applicable obligations.

Correction requests

If your name, contact detail or phone number is inaccurate, contact support from the linked account route.

Privacy contact

Ask how we use a particular record by naming the account field, cookie concern or payment reference.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy questions cover the account steps you are most likely to check before opening or using your profile. We explain the practical path for data requests, cookies, wallet references and access concerns, with wording for Indonesia where local law permits. If your situation is not listed, contact support through the account route and describe the record you want us to check.

It covers account details, phone verification, login and device records, cookies, support messages and payment references connected with your profile. It also explains why we use those records, how we protect access, how long records may remain and how you can contact us.

We may collect contact details, phone verification status, login timestamps, browser or device information and messages you send to support. If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may receive the related payment reference.

Our Privacy Policy does not require you to send a DANA or OVO password to us. We use payment references and cashier status details to match an account request, while wallet credentials and one-time security codes should remain private to you.

Contact support through the account route and identify the inaccurate field, such as your phone number or contact detail. We may verify the linked account before changing it. This step helps prevent another person from editing your profile without permission.

Yes. The Privacy Policy describes cookies used for session continuity, security checks and selected page preferences. You can ask support about a specific cookie or clear cookies in your browser; clearing them may require another login and phone verification step.

We retain records while they are needed for account operation, security investigation, dispute handling or applicable obligations. Retention can differ by record type. You can ask support about a particular account or payment record without sending your password.

Access and eligibility depend on local law. The policy is written for account activity connected with Indonesia, including use from Yogyakarta or Jakarta where local law permits. If a local rule affects your request, contact support with your location and account context.

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